FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How much does shipping cost?


Shipping is free to UK mainland on all orders over £5. Please send us a message before buying for a price if you require shipping elsewhere.




How will my item be packaged?


If you are ordering your item as a gift please specify this in the note section of the checkout. A hand written message can also be included if desired. All items are gift wrapped in sustainable paper made from newspaper cut offs, wrapped in biodegradable or recycled bubble wrap and surrounded by biodegradable packing peanuts in a recycled cardboard box for both eco-friendly and safe shipping.




When will my items arrive?


Items sent within UK mainland are aimed to be posted the next day, and aim to be delivered with Royal Mail within 2-3 working days. However, please allow up to a week for delivery. Items that require to be sent to other locations please message before buying for a price and delivery time.




Do you accept wholesale orders?


Yes! Drop us an email and I will be in touch.




Do you accept commissions?


Yes! Send us an email with your idea and I will be in touch.




Do you offer refunds?


Yes, if you arent happy with your order we offer a refund or exchange within 14 days of ordering. Send us an email and we will ask you to send your order back to us in its origional condition and packaging. We unfotunatly wont be able to cover the costs of this return and will not be able to accept returns if the item is returned damaged or broken.